Would you like to join a fast-growing company at the helm of cannabis research and education?

Engineering

Data Engineer
REMOTE - PORTUGAL

Who is Leafwell
Leafwell is a rapidly growing technology and data company that set out to increase access, education, and research into cannabis and to advance its application as medicine.  
An exciting opportunity for a Data Engineer to join our growing team has arisen. 
What to Expect as a Data Engineer at Leafwell
As a Data Engineer at Leafwell, you will be in charge of creating and orchestrating the Leafwell data pipeline, which means gathering data, creating & automating data transformations and producing actionable insights for Leafwell’s internal stakeholders. You will support critical testing and rollout of new data features. The Data Engineer will build and maintain systems that inform Leafwell’s business stakeholders about Key Performance Indicators (KPIs) and suggest data-driven strategies to optimize those metrics. 
Essential Duties and Responsibilities
The Data Engineer will perform the following responsibilities:
• Acquire, assemble, transform and analyze data
• Create, manage and orchestrate the data pipeline and it’s infrastructure
• Present findings, trends, and suggested optimizations
• Identify new opportunities and threats to the company's business model
• Update and revise reports, queries, and analytic procedures as necessary
• Design and implement tracking so that optimization efforts can be measured
• Identify inefficiencies in data processes and automate where appropriate
• Write and update international SOPs and internal documentation
• Support IT systems management with testing, validation, and user support
• Proactively identify initiatives for data-related improvements
Why Leafwell
At Leafwell, we are passionate about our work and seek out employees who contribute the same level of dedication and enthusiasm. We are only as good as the people we hire, so we aim to be the best employer in order to attract the top talent in the industry. 
Do we have your Interest?
Our Ideal Candidate
Our Ideal Candidate will possess the following:
• Bachelor's degree in Computer Science, Mathematics, Economics, Information Systems, or another quantitative field
• 3-5 years of relevant professional experience in Data Engineering / Analytics
• Advance working knowledge and experience in SQL and relational databases
• Strong data management abilities, including data analysis, standardization, cleansing, querying, and consolidation of data
• Data visualization experience (e.g Tableau, Looker, etc.)
• Exercises self-reliance, initiative, and leadership while keeping stakeholders properly informed and involved
• Reliably manage numerous duties during a workday, necessitating interactions with people located across the world
• Technically competent, with the ability to quickly learn new processes and programs, and utilize various software applications
• Excellent communication and interpersonal skills; ability to work with and appeal to a wide variety of personalities and professional tendencies
Bonus points if you have experience in the following:
• Cannabis knowledge; industry experience is a plus
• Used Data Orchestration tools like Dagster or Airflow
• Used dbt or comparable data transformation software
• Git
• Python or R programming
• Amazon Web Services
• PostgreSQL and RedShift
• CRM products
• Data Visualization in Metabase
• Effective project management skills and comfort utilizing a project management platform in collaboration with other team members
• Data Science projects
Benefits Highlights
Our benefits include, but are not limited to:
• Remote first - Most of our employees are 100% remote. Positions requiring travel enjoy a hybrid environment. 
• Rapid Growth - Our company is rapidly expanding, and our employees are advancing with us!
• Training and Development - We foster a culture of learning. We encourage our employees to take part in educational, training, and development opportunities.
Leafwell is dedicated to bringing together people from diverse cultures and perspectives. We work hard to provide a welcoming atmosphere where everyone may flourish, have a sense of belonging, and collaborate effectively. As an equal opportunity employer, we do not tolerate any illegal discrimination against job applicants based on their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability, or genetic information. We are committed to going above and above in creating diversity within our firm and follow the regulations upheld by the EEOC.
Apply now

Operations

Healthcare Provider - Medical Cannabis Certifications
Remote Worker - N/A

Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the
cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hours per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care
Apply now
Healthcare Provider (Florida) - Medical Cannabis Certifications

Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients in-person and via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hrs per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care
Apply now
Healthcare Provider (Maine) - Medical Cannabis Certifications
REMOTE - USA

Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the
cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hrs per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states 
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care 
Apply now
Healthcare Provider (Massachusetts) - Medical Cannabis Certifications
REMOTE - USA

Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the
cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hours per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states 
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care 
Apply now
Healthcare Provider (Minnesota) - Medical Cannabis Certifications
REMOTE - USA

Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the
cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hours per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states 
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care 
Apply now
Healthcare Provider (Mississippi) - Medical Cannabis Certifications

Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients in-person and via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hrs per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care
Apply now
Healthcare Provider (New Jersey) - Medical Cannabis Certifications
Remote Worker - N/A

*Only those licensed in NJ will be considered
Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the
cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hours per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states 
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care 
Apply now
Healthcare Provider (Pennsylvania) - Medical Cannabis Certifications
REMOTE - USA

Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the
cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hrs per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care
Apply now
Healthcare Provider (Puerto Rico) - Medical Cannabis Certifications
Remote Worker - N/A

Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the
cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hours per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care
Apply now
Healthcare Provider (Utah) - Medical Cannabis Certifications
REMOTE - USA

Leafwell is looking for physicians, nurse practitioners, physician assistants, or APRNs who would like to join the team and certify patients for medical cannabis. We are open to applications from healthcare providers who are licensed in multiple states and who believe in cannabis as medicine.
About Leafwell:
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Leafwell considers cannabis a pharmacy in a plant. It has the versatility and safety profile to help millions of people and provide a better alternative However, much work needs to be done, and the problems listed above still need solving. Leafwell is working to help crack the
cannabis code and utilize our platform to:
Increase Access
Telemedicine allows everyone to receive the health care they need and deserve from the comfort of their home. Patients can speak to a physician and get certified online.
Increase Research
As more patients are certified, the greater the number of patient populations we can study for research. We are gathering real-world evidence (RWE) to understand better which cannabis products people are using and how effective they are – decipher which cannabinoids, terpenes, and flavonoids are best for which conditions.
Increase Knowledge
Leafwell’s healthcare professionals become armed with the resources they need to answer patients’ questions with accuracy and clarity – increasing trust and helping people understand why cannabis is medicine.
Increase Education
Patients from all over the country can find out how and why they use cannabis and its effectiveness for their conditions.
Key responsibilities
• Meet with patients via our telemedicine platform to certify patients for medical cannabis
• Available a minimum of 20 hours per week including some weekends – we are open 7 days a week
• Maintain up-to-date licensing and cannabis certification in practicing states 
• Provide a high quality, compassionate experience
• Work collaboratively with our in-house patient care team to deliver a great end to end experience
• Become part of Leafwell’s ongoing education and research programs, helping to demystify cannabis as medicine
• Adhere and uphold Leafwell's standard of care 
Apply now
Patient Care Representative (Colorado)
Greeley, CO

Our Patient Care Representatives (PCR) are responsible for ensuring prospective and existing patients have an optimized experience on our platform and upholding standards of care. As a PCR, you will support patients throughout the process of getting certified and recertified, respond to any questions we receive, and deal with general customer service queries across phone, chat, and email. Our hours of operation are 8am-11pm EST and the starting pay for this role is $13-$15/hour.
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Essential Duties and Responsibilities
Patient Care Representatives will be trained on and work across these platforms in order to perform the listed responsibilities:
Slack
• Clear, consistent, and respectful communication with clinic team members, healthcare providers, and other members of Leafwell as needed
Hubspot
• Assist prospective and existing patients via the Hubspot chat in a prompt manner
• Send emails via the shared team inbox
• Create, monitor, and resolve tickets for any patient issues
• Complete call tasks to prospective and existing patients
• Keep notes of any patient or healthcare provider issues
Medical Card
• Assist prospective and existing patients via the website chat in a prompt manner
• Facilitate an optimized telemedicine experience between patient and healthcare provider
Aircall
• Receiving incoming calls
• Making outgoing calls
• Completing a set number of outgoing calls as assigned
• Other job duties as assigned
• Experience and Qualifications
Required
• High School Diploma and a minimum of 1-year work experience in a customer service role
• Passion for changing the world for the better by making cannabis more accessible to those who could benefit from it
• Strong ethics and reliability
• Tech-savvy with the ability to quickly learn new processes, programs, and multi-task regularly
• Excellent communication and interpersonal skills; ability to work with and appeal to a wide variety of personalities and professional tendencies
Preferred
• Cannabis knowledge; industry experience is a plus
• Proficient in Google Workspace
• Outstanding organizational and time-management skills
• A leader and strategic thinker
• Problem-solving and decision-making aptitude
• Previous experience utilizing a CRM
• Exceptional ability to communicate and foster positive physician and patient relationships
Apply now
Patient Care Representative (Georgia)
Augusta, GA

Our Patient Care Representatives (PCR) are responsible for ensuring prospective and existing patients have an optimized experience on our platform and upholding standards of care. As a PCR, you will support patients throughout the process of getting certified and recertified, respond to any questions we receive, and deal with general customer service queries across phone, chat, and email. Our hours of operation are 8am-11pm EST and the starting pay for this role is $13-$15/hour.
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Essential Duties and Responsibilities
Patient Care Representatives will be trained on and work across these platforms in order to perform the listed responsibilities:
Slack
• Clear, consistent, and respectful communication with clinic team members, healthcare providers, and other members of Leafwell as needed
Hubspot
• Assist prospective and existing patients via the Hubspot chat in a prompt manner
• Send emails via the shared team inbox
• Create, monitor, and resolve tickets for any patient issues
• Complete call tasks to prospective and existing patients
• Keep notes of any patient or healthcare provider issues
Medical Card
• Assist prospective and existing patients via the website chat in a prompt manner
• Facilitate an optimized telemedicine experience between patient and healthcare provider
Aircall
• Receiving incoming calls
• Making outgoing calls
• Completing a set number of outgoing calls as assigned
• Other job duties as assigned
• Experience and Qualifications
Required
• High School Diploma and a minimum of 1-year work experience in a customer service role
• Passion for changing the world for the better by making cannabis more accessible to those who could benefit from it
• Strong ethics and reliability
• Tech-savvy with the ability to quickly learn new processes, programs, and multi-task regularly
• Excellent communication and interpersonal skills; ability to work with and appeal to a wide variety of personalities and professional tendencies
Preferred
• Cannabis knowledge; industry experience is a plus
• Proficient in Google Workspace
• Outstanding organizational and time-management skills
• A leader and strategic thinker
• Problem-solving and decision-making aptitude
• Previous experience utilizing a CRM
• Exceptional ability to communicate and foster positive physician and patient relationships
Apply now
Patient Care Representative (Kansas)
Wichita, KS

Our Patient Care Representatives (PCR) are responsible for ensuring prospective and existing patients have an optimized experience on our platform and upholding standards of care. As a PCR, you will support patients throughout the process of getting certified and recertified, respond to any questions we receive, and deal with general customer service queries across phone, chat, and email. Our hours of operation are 8am-11pm EST and the starting pay for this role is $13-$15/hour.
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Essential Duties and Responsibilities
Patient Care Representatives will be trained on and work across these platforms in order to perform the listed responsibilities:
Slack
• Clear, consistent, and respectful communication with clinic team members, healthcare providers, and other members of Leafwell as needed
Hubspot
• Assist prospective and existing patients via the Hubspot chat in a prompt manner
• Send emails via the shared team inbox
• Create, monitor, and resolve tickets for any patient issues
• Complete call tasks to prospective and existing patients
• Keep notes of any patient or healthcare provider issues
Medical Card
• Assist prospective and existing patients via the website chat in a prompt manner
• Facilitate an optimized telemedicine experience between patient and healthcare provider
Aircall
• Receiving incoming calls
• Making outgoing calls
• Completing a set number of outgoing calls as assigned
• Other job duties as assigned
• Experience and Qualifications
Required
• High School Diploma and a minimum of 1-year work experience in a customer service role
• Passion for changing the world for the better by making cannabis more accessible to those who could benefit from it
• Strong ethics and reliability
• Tech-savvy with the ability to quickly learn new processes, programs, and multi-task regularly
• Excellent communication and interpersonal skills; ability to work with and appeal to a wide variety of personalities and professional tendencies
Preferred
• Cannabis knowledge; industry experience is a plus
• Proficient in Google Workspace
• Outstanding organizational and time-management skills
• A leader and strategic thinker
• Problem-solving and decision-making aptitude
• Previous experience utilizing a CRM
• Exceptional ability to communicate and foster positive physician and patient relationships
Apply now
Patient Care Representative (Texas)
McAllen, TX

Our Patient Care Representatives (PCR) are responsible for ensuring prospective and existing patients have an optimized experience on our platform and upholding standards of care. As a PCR, you will support patients throughout the process of getting certified and recertified, respond to any questions we receive, and deal with general customer service queries across phone, chat, and email. Our hours of operation are 8am-11pm EST and the starting pay for this role is $13-$15/hour.
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Essential Duties and Responsibilities
Patient Care Representatives will be trained on and work across these platforms in order to perform the listed responsibilities:
Slack
• Clear, consistent, and respectful communication with clinic team members, healthcare providers, and other members of Leafwell as needed
Hubspot
• Assist prospective and existing patients via the Hubspot chat in a prompt manner
• Send emails via the shared team inbox
• Create, monitor, and resolve tickets for any patient issues
• Complete call tasks to prospective and existing patients
• Keep notes of any patient or healthcare provider issues
Medical Card
• Assist prospective and existing patients via the website chat in a prompt manner
• Facilitate an optimized telemedicine experience between patient and healthcare provider
Aircall
• Receiving incoming calls
• Making outgoing calls
• Completing a set number of outgoing calls as assigned
• Other job duties as assigned
• Experience and Qualifications
Required
• High School Diploma and a minimum of 1-year work experience in a customer service role
• Passion for changing the world for the better by making cannabis more accessible to those who could benefit from it
• Strong ethics and reliability
• Tech-savvy with the ability to quickly learn new processes, programs, and multi-task regularly
• Excellent communication and interpersonal skills; ability to work with and appeal to a wide variety of personalities and professional tendencies
Preferred
• Cannabis knowledge; industry experience is a plus
• Proficient in Google Workspace
• Outstanding organizational and time-management skills
• A leader and strategic thinker
• Problem-solving and decision-making aptitude
• Previous experience utilizing a CRM
• Exceptional ability to communicate and foster positive physician and patient relationships
Apply now
Patient Care Representative (Weekends Required)
Remote Worker - N/A

(West Coast Preferred) 
Our Patient Care Representatives (PCR) are responsible for ensuring prospective and existing patients have an optimized experience on our platform and upholding standards of care. As a PCR, you will support patients throughout the process of getting certified and recertified, respond to any questions we receive, and deal with general customer service queries across phone, chat, and email. Our hours of operation are 8am-11pm EST and the starting pay for this role is $13 to $15/hr
At Leafwell, we believe cannabis is medicine, and our mission is to unlock the therapeutic potential of the plant by increasing access, research, and education.
Essential Duties and Responsibilities
Patient Care Representatives will be trained on and work across these platforms in order to perform the listed responsibilities:
Slack
• Clear, consistent, and respectful communication with clinic team members, healthcare providers, and other members of Leafwell as needed
Hubspot
• Assist prospective and existing patients via the Hubspot chat in a prompt manner
• Send emails via the shared team inbox
• Create, monitor, and resolve tickets for any patient issues
• Complete call tasks to prospective and existing patients
• Keep notes of any patient or healthcare provider issues
Medical Card
• Assist prospective and existing patients via the website chat in a prompt manner
• Facilitate an optimized telemedicine experience between patient and healthcare provider
Aircall
• Receiving incoming calls
• Making outgoing calls
• Completing a set number of outgoing calls as assigned
• Other job duties as assigned
• Experience and Qualifications
Required
• High School Diploma and a minimum of 1-year work experience in a customer service role
• Passion for changing the world for the better by making cannabis more accessible to those who could benefit from it
• Strong ethics and reliability
• Tech-savvy with the ability to quickly learn new processes, programs, and multi-task regularly
• Excellent communication and interpersonal skills; ability to work with and appeal to a wide variety of personalities and professional tendencies
Preferred
• Cannabis knowledge; industry experience is a plus
• Proficient in Google Workspace
• Outstanding organizational and time-management skills
• A leader and strategic thinker
• Problem-solving and decision-making aptitude
• Previous experience utilizing a CRM
• Exceptional ability to communicate and foster positive physician and patient relationships
Apply now