Frequently asked questions

How long until I receive my letter in the post?

In general, we do not post medical marijuana certificates unless it is a requirement by the state. You may ask for a hard copy of your certificate, which (if your state has certificates or recommendations) may take up to seven working days for delivery.

In the meantime, you can use the recommendation letter/medical marijuana certificate we email to your inbox. In some states, the certificate/recommendation and photographic ID can be enough to beging shopping at a medical marijuana dispensary and purchase the cannabis-based medications you need. Just show the receptionist or budtender the letter (either print it out or have it downloaded onto your smartphone), and they will be able to verify your patient number. Once verified, you can enter the dispensary.