Frequently asked questions

I haven’t received my recommendation letter. What should I do?

If you have not received your recommendation letter, and tracking states it’s still being mailed to you we can certainly check the situation for you. If there is a need to update any information we can update that for you and send another packet out.

Feel free to contact us on, or call us on +1 (415) 287-5070 if you are having trouble and haven’t received your recommendation letter or medical marijuana card.